Privacy Policy

Effective from: November 2025

At Winnie777, protecting your personal information is a priority. This Privacy Policy outlines what data we collect, how it is used, how it is safeguarded, and the limited situations where it may be shared. Our approach reflects Australian privacy expectations, GDPR-style principles, and regulatory requirements associated with real-money gaming, including AML and KYC obligations.

1. Information We May Collect

When you create an account or use Winnie777 services, the following categories of information may be collected:

• Personal details such as your name, date of birth, and profile information you submit.
• Contact information, including email address and phone number.
• Verification materials required for KYC checks (for example ID documents and identity selfies).
• Payment-related data, including PayID information and transaction records.
• Technical details such as IP address, device type, browser data, and approximate location indicators.
• Account activity information, including login history, gameplay behaviour, bonuses, and transactions.

2. How Your Information Is Used

Collected data is used to support safe, reliable, and efficient operation of the platform, including:

• Verifying account ownership and preventing fraud or unauthorised use.
• Meeting AML, KYC, and regulatory compliance requirements.
• Processing deposits, withdrawals, and account-related transactions securely.
• Monitoring system performance, resolving technical issues, and improving usability.
• Providing customer support and responding to enquiries.
• Sending service-related notices, security alerts, and optional promotional messages where consent is given.

3. Data Sharing and Disclosure

Personal information is only shared when reasonably necessary and limited to trusted parties, such as:

• Payment processors and banking partners involved in transaction handling.
• Identity verification and fraud-prevention providers.
• Regulatory bodies or law enforcement authorities when legally required.
• Professional advisors supporting compliance, auditing, or legal obligations.

Winnie777 does not sell or rent personal data, and it is never shared for third-party advertising gain.

4. Data Protection Measures

We apply technical and organisational safeguards to help protect your information, including:

• SSL encryption for sensitive data and transactions.
• Security monitoring, firewalls, and activity detection systems.
• Restricted access to personal data by authorised personnel only.
• Routine system reviews, backups, and integrity checks.
• Processes aligned with privacy regulations and AML/CTF standards.

5. Data Retention

Information is retained while your account remains active and as needed to provide services. After account closure, certain records may be kept for up to five (5) years or longer where required by regulatory, legal, or reporting obligations.

6. Your Rights and Choices

Subject to applicable laws, you may request:

• Access to the personal data we hold about you.
• Correction of inaccurate or outdated information.
• Deletion of certain data where legally permitted.
• Opt-out from marketing communications at any time.
• Additional clarification about how your information is handled.

To make a request, please contact our support team via LiveChat. Requests are reviewed promptly and handled in accordance with applicable regulations.